Terms And Conditions
www.Pro-Fitness.com offers several equipment choices from various manufacturers for our customers, with many of them being exclusive products to Pro-Fitness.com. Different companies are involved with different brands and aspects of the sales transaction.
Please read this information below thoroughly prior to placing your order.
Payment in full is due upon placement of order, prior to shipment of equipment. Payment terms are check, money order or wire transfer only.
There are no refunds on placed orders. Unless the equipment is in stock, all orders are fabricated on a per order basis and in the order in which they are received and are shipped as they are completed. Time frame from the time of order placement to the time of order delivery is dependent upon the size and make up of each order as well as the manufacturer’s current volume.
All equipment lead times and delivery dates given by www.Pro-Fitness.com or their delivery services are approximate ONLY and are ultimately dictated by our manufacturers. These estimated lead times can and will vary from time to time, especially for custom made to order equipment. We work closely with our all our manufacturers to make sure you receive your order in the most timely manner possible.
There are no returns with the exception as to what is covered under the manufacturers’ warranty. Please be sure that you are comfortable with the equipment designs prior to placing your order.
Before signing for a delivery: Please make sure everything listed on the packing slip is included and in good condition. Customers that do not make note of damaged or incomplete deliveries on their delivery bill will necessarily be held responsible for any damaged product that needs replacing or shortages that need to be filled. Please make sure to check everything thoroughly upon delivery before the driver leaves and make a note on the delivery bill of any shortages or damage. If any part of your delivery is damaged beyond repair it is best to refuse the delivery altogether so that it can be quickly replaced. Upon unpacking, should there be any sort of hidden damage, most freight companies allow a period of seven (7) days to be notified. If you contact Pro-Fitness.com., we can forward your documentation to the manufacturer on your behalf for them to notify the freight company of the claim and so that the manufacturer can rectify your problem for you.
FOR INTERNATIONAL CUSTOMERS:
All international orders require payment by wire transfer only. No payment in access of the quoted amount will be accepted. If such payment happens to be processed, the amount paid over the quoted price will only be applied as a credit not a refund.
Upon placing their order with Pro-Fitness.com, the customer is verifying that they have read, understand, accept and will abide by all of the Terms and Conditions expressed above.